PRIVACY POLICY & COOKIES

PRIVACY POLICY

INTRODUCTION

This website is owned by Emily Lambert of Thatch & Roses Flower Studio and we are committed to protecting your privacy. 

All our products and services are made available subject to the terms set out in this statement of our privacy policy. By using our services or buying goods from us you agree to the use of the data that we collect in accordance with this Privacy Policy.

We do not sell, trade or share the personal information we collect from your use of this website.

We collect only information about you that is commensurate with providing our services to you. Your use of this website gives us the right to collect that information.


INFORMATION THAT WE COLLECT

We may collect any information that you give us. This can include your name, address, , telephone number, email address, and other information, together with data about your use of the website. Other information that may be needed from time to time to process an order or request may also be collected.

We also collect information that is not of a personal nature. For example each time someone visits our website, we may collect the visitor’s IP (Internet Protocol) address and the address of a referring site. 

Your internet browser has the in-built facility for storing small files known as cookies that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your pc from accepting cookies but, if you do, some functionality on the website may be impaired.

Data relating to credit card payments is processed by PayPal on a secure website linked to ours and they have their own privacy policy.

INFORMATION USE

Data collected is held in accordance with the Data Protection Act in the UK. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional proof of identity if you want information about your account.


DISCLOSURE OF INFORMATION

We do not disclose personal information to third parties except when we need to do so in order to complete or process a transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use information to keep in contact with you and inform you of new products or services. 

You will have the opportunity to remove yourself from any mailing list if you so desire. 

When we provide information of a general nature to third parties, for example, the number of individuals visiting our website or purchasing products from us, we will not use information that identifies those individuals.


POLICY CHANGES

We reserve the right to change this policy statement at any time. The updated policy statement will be available on our website so we suggest you read the statement from time to time when visiting our website.


OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about thatchandroses.com, our subsidiaries or selected business partners. 

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.


THIRD PARTIES

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and thatchandroses.com is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

You can also correct any factual errors in the information or you can require us to remove your details from any list under our control.


CONTACTING US

If you want to know what personal information we have collected about you, you can contact us at the following address:

Thatch & Roses Flower Studio

33 High Street

Wilburton

Ely

Cambridgeshire

CB6 3RA

Or via email to thatchandroses@gmail.com

By visiting thatchandroses.com, you are accepting and consenting to the practices described in this Privacy & Cookie Policy and the Terms and Conditions.

Cookies

This is the Cookie Policy for Thatch & Roses Flower Studio, accessible from www.thatchandroses.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Should you require more information regarding Cookies please email thatchandroses@gmail.com.